The guest searches for a suitable workspace and sends you directly a request online, where he can also ask you for additional information. You will receive an email notifying you that you received a new request.
Under "My messages", you can answer to any of the guests' questions and clarify the last details (e.g. desired seating). As soon as everything has been discussed, you can make an offer to the guest on the conversation. Price and times can be adjusted. The guest can then complete the booking process.