Workspace2go for Space Providers

Offer

• How can I upload my workspace? (incl. VIDEO – german)
• Who can offer a working space?
• Which types of room can be offered?
• What obligations has the Space Provider?

Location / Space

• How can I edit my workspace / my location? (incl. VIDEO - german)
• What do I have to take into account for the pictures? (incl. VIDEO - german)
• Which types of workspace can be put on offer?
• What is a meeting room?
• What is a desk?
• What is a private office?

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Price

• How can I set the price of my spaces? (Incl. VIDEO - german)
• What types of pricing is there?
• Is the price including value added tax (VAT)?
• Do I have to give a price per hour?
• Can I impose a minimal duration of booking?
• How is the price calculated?

Availability

• Where can I change the calendar / the availability of a room? (incl. VIDEO - german)
• What is meant by "bookable hours"?
• Are there different calendar views possible?
• How can I indicate that my space is not available?
• Can I indicate that my space is regularly not available at a certain time?
• Can I make a provisional reservation for my space?

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Bookings

• What happens when a guest asks for my space? (booking request) (incl. VIDEO - german)
• What is the difference between instant booking and booking request?
• What happens when a guest instantly books my space (instant booking)?
• What happens when I get a booking request but my space is not free?

Pay

• How can I accept Credit Card payments? (incl. VIDEO - german)
• How do I receive my money?
• Who determines the accepted payment methods?
• What payment methods exist for the guest?
• Which information do I need to provide to open a Stripe account?
• What does "Cash at the venue" mean?

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Cancel

• How can a guest cancel a booking?
• Does a guest have to pay a cancellation fee?
• Who defines the cancellation policy?
• What does "Flexible" mean?
• What does "Moderate" mean?
• What does "Strict" mean?

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