Communication with the space provider
- I have booked a Space and can't reach the Space provider by phone or e-mail. What can I do?
- I can no longer find my booking confirmation in my e-mail inbox. Where else can I look up the contact details of the provider?
- I booked a space. Where exactly is it and how do I get in?
- How can I communicate with the Space provider?
Cancel a booking
- How can I cancel a confirmed booking as a guest?
- Where can I find the cancellation policy of a room / space?
- Do I as a guest have to pay a cancellation fee?
- Which cancellation conditions are there?
- What does the cancellation policy "Flexible" mean for me as a guest?